Have ID, proof of address and payment-method proof ready in readable photos — not glam selfies.

Names and addresses must match. Small mismatches create long support threads.

Submit KYC before requesting a large withdrawal. Queues feel longer when money is waiting.

Use the official account channels only. Nobody legitimate needs your password in chat.

Keep a folder of upload confirmations. It shortens follow-ups.

If a site asks for bizarre documents repeatedly without progress, stop funding it.

Informational content. 18+ only. Gamble responsibly.